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The Protocall Group Awarded Health Care Staffing Services Certification from The Joint Commission

The Protocall Group has earned The Joint Commission’s Gold Seal of Approval® for Health Care Staffing Services Certification by demonstrating continuous compliance with its performance standards. The Gold Seal is a symbol of quality that reflects a health care organization’s commitment to providing safe and quality patient care.

Health care staffing firms place temporary staff in organizations that direct or provide patient care. Health Care Staffing Services Certification demonstrates Protocall’s efforts to address how qualifications and competencies of staff are determined, placement of staff and how their performance is monitored.

The Protocall Group underwent a rigorous, unannounced onsite review on April 24, 2019. During the visit, a team of Joint Commission reviewers evaluated compliance with related certification standards. Joint Commission standards are developed in consultation with health care experts and providers, measurement experts and patients. The reviewers also conducted onsite observations and interviews.

“Health Care Staffing Services Certification recognizes health care staffing firms committed to fostering continuous quality improvement in patient safety and quality of care,” says Mark Pelletier, RN, MS, chief operating officer, Accreditation and Certification Operations, and chief nursing executive, The Joint Commission. “We commend The Protocall Group for using certification to strengthen its program structure and management framework, as well as to enhance its staff recruitment and development processes.”

What Does This Mean for You?

  • Ensure the highest quality of standards and performance from your employees
  • Improve the quality of patient care by reducing variation in clinical processes
  • Assure that you meet your HR accreditation requirements

About The Protocall Group

Established in 1965, The Protocall Group is a full service recruitment and staffing firm. As a full-service, family-owned and operated business, it has led regional industry in the Greater Philadelphia area and southern New Jersey to much acclaim. Recognized by NJ Biz, South Jersey Biz, and the Best Companies Groups as among the Best Places to Work, Protocall’s expert professionals connect exceptional associates with their client companies across Light Industrial, Healthcare and Professional industries.

2019-07-24T17:40:39+00:00 July 23rd, 2019|Corporate News|