The Protocall Group Employees

Welcome to the Protocall Family!

We believe that each employee contributes directly to our company’s growth and success and we hope you will take pride in being a member of our team of associates. Acquaint yourself with this section of the website as this is where you will find forms, benefits information, orientation guides, employee handbooks, employee discounts and anything else you may need.

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Get In Contact

Pay Stubs / Tax Forms

You can access your pay stubs and tax forms (W-2)  as soon as they become available in the Employee Portal. If you have forgotten your password or need help logging in, please call your Branch team. A hard copy of your W-2 will also be sent to your residence.

Employee Essentials

Get started on the right foot.
Once you are eligible, a packet will be sent to your residence to enroll for Medical Insurance. Use the link on this page to begin enrollment and learn about our different plans.

Everything important in one convenient location.
View a digital version of our most up-to-date Orientation Manuals with Protocall’s procedures, regulations and expectations. You can also download Direct Deposit forms, Time tickets, Sick Leave information and more. Click Handbooks & Forms.

Have a Question?
You’re not the only one. Check out the Frequently Asked Questions section to see if we’ve already answered your inquiry.

Handbooks & Forms


Earn money without the work.
Our referral program let’s you earn $50 for every employee and $100 for every company contact you refer to The Protocall Group. Check out the requirements and start referring today – click Referral Program!

Protocall employees work safely.
The Protocall Group takes safety very seriously throughout our entire workforce. Report unsafe conditions immediately to the client, your branch and Protocall HR Department. Submit safety suggestions about our clients through the Safety Form to be entered into a drawing.

We’re in your community.
Protocall employees can benefit from a number of community partnerships through our discount program. Get exclusive deals with your Protocall employment in areas such as: College tuition, Childcare, Phone plans, Fitness and Entertainment!

referral program
Safety Program
Employee discounts