Protocall Healthcare – Frequently Asked Questions for Job Seekers

Is there a fee for your services?

Our services are provided at NO FEE to applicants. As an applicant, you DO NOT pay for any of the services The Protocall Group provides.

How do I apply for a position with Protocall Healthcare?

You have several options available. You can submit your resume in person at any of our healthcare branch office locations or you can also apply online by completing our online job inquiry form. Once your application is complete, it will be reviewed to evaluate your qualifications for our positions.  Once we review your resume/application, we will contact you for an interview IF you meet the specific criteria required for our positions. You may be asked to do some computer testing to determine skill levels. Protocall does reference checks with previous employers and other references provided by applicants.

What are the qualifications for hire?

We require 1-year recent work experience; 2 forms of ID; proof of valid licensure or certification, if applicable to your position; two satisfactory work references; and passing the skills evaluation exam(s), which may be given to you to assess your skills.

What if I don’t have 1-year recent work experience?

We do ask that you have 1-year recent experience, as our clients expect our temps to be able to step in and tackle the job with little training from the client.  They expect their business to operate without interruption.

What if I am on an assignment and decide it is not for me?

We realize that not every job is a good fit for you; sometimes you do not know that until you have tried the position. If you are on an assignment and find it is not going to work for you, we ask that you contact a Protocall staffing supervisor immediately. We will attempt to remedy the situation as quickly as possible. As with any interaction, communication is the key. We expect open communication from our employees and they can expect the same from us.

What if I am not interested in a certain position when it is offered? Is it alright to turn it down?

Not every job is going to meet the expectations you have. If you are not interested in a position you are free to decline. We will continue to offer positions to you based on your skills and preferences.

How can I stay informed about open positions?

Most of our positions will be posted on our website. We also suggest you call your staffing coordinator to stay informed of job opportunities.