ResourcesThe Protocall Group is pleased to offer our clients access to a complete library of human resources and hiring tools. Within this information, find everything from strategies to reduce personnel costs and improve productivity to forms and policies to keep a staffing function running smoothly.

  • Employment Law
  • Best Practices
  • HR Essentials
  • Productivity Tools

Staffing Industry Glossary of Terms

The staffing industry has its own set of terms and descriptions for many of the services it offers. Navigate through this document to be “in the know” with this helpful resource of staffing industry terms courtesy of Staffing Industry Analysts, the industry’s leading authority on everything staffing!

10 Strategies for Controlling Costs with Staffing

As you know, one of a Senior Decision-Maker’s top priorities is managing the bottom line. And one of the best ways to do that is by controlling costs. When used strategically, staffing can control costs, which allows a Sr. DM to maximize profitability.

This article illustrates how strategic staffing can help eliminate overtime cost, limit benefits expense, prevent unemployment claims, reduce HR cost, and more!

Behavioral Hiring

Behavioral hiring is a process that assists hiring managers select people who are behaviorally suited for a particular position by analyzing both the position and the individual. Unlike traditional interviews which tend to rely far too much on a simple job description, behavioral hiring offers a more objective means to determine if a person has the right skills and personality traits to succeed in a certain job.

Do You Need Workforce Planning?

Workforce planning…20 years ago it was one of the hottest topics in HR, and now it’s making a comeback. Why…primarily because companies are tired of feeling the pain from economic surprises. In the late 90’s, it was the severe talent shortage. Today it’s dealing with the downturn in economy, and the need to trim staff while still attracting new talent. Do you Need Workforce Planning is about the benefits and “how to’s” of workforce planning.

Guaranteeing Hiring Success

Tips on recruiting, screening, interviewing, testing, and reference checking.

Hiring ROI

This article gives suggestions on how to gather an accurate measure of the “Return on Investment” of your hiring decisions. The article also shows how to single out pertinent hiring criteria to make better decisions in the future.

Strategic Staffing

An overview of strategic staffing services such as outsourcing and facilities management that can lead to a competitive advantage for your business.