How do I receive a referral bonus?

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All employees of Protocall can refer a new applicant who is hired and works for The Protocall Group. All employees can also refer a company, healthcare facility and/or individual that needs staffing services. See Referral Program for more details.

When is my timesheet due?

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Timesheets are due on a weekly basis and must be received no later than noon on Monday following the prior work week.

Can I sign up for Direct Deposit?

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Yes! The Protocall Group offers direct deposit for all employees. Please refer to the Direct Deposit Form, complete it and return it to your recruiter in order to enroll. Should you choose not to enroll in our FREE direct deposit, you will receive a paper check, which is mailed every Friday.

Who should I contact if I am sick or unable to report to work?

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Always contact a Protocall Group staffing supervisor when you are running late or unable to report to work.  Be sure to speak to them and do not just leave a message. He/she will make sure your on-site manager is aware of the situation.

What is the Affordable Care Act?

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The Patient Protection and Affordable Care Act (PPACA) 2010 HR3590, or Affordable Care Act (ACA) for short, is the new health care reform law in America and is often called by its nick-name Obamacare. The Patient Protection and Affordable Care Act is made up of the Affordable Health Care for America Actthe Patient Protection Act, and the health care related sections of the Health Care and Education Reconciliation Act and the Student Aid and Fiscal Responsibility Act. It also includes amendments to other laws like the Food, Drug and Cosmetics Act and the Health and Public Services Act. Since being signed into law additional rules and regulations have expanded upon the law and continue to have changes.

What Does the Affordable Care Act Do?

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The Affordable Care Act is a long, complex piece of legislation that attempts to reform the healthcare system by providing more Americans with affordable quality health insurance and by curbing the growth in healthcare spending in the U.S. Reforms include new benefits, rights and protections, rules for insurance companies, taxes, tax breaks, funding, spending, the creation of committees, education, new job creation and more.

How do I enroll?

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If an employee elects coverage on their initial Acknowledgement of Coverage form, they will receive a packet in the mail from the HR Coordinator approximately 60 days after their first day worked. These packets will be mailed to the address given on the Acknowledgement of Coverage form.

Who is eligible for health insurance?

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  • All employees hired by The Protocall Group are eligible once they complete 90 days of employment.
  • Initial Look-back eligible employees: If an employee has worked 1560 hours and a total of 12 months between October 1, 2013 and October 1, 2014, the employee will become eligible January 1, 2015.
  • New Hires: Those employees who started working October 1, 2014 and ongoing, will be eligible on the 91st day from their first day worked.