Entries for the ‘Office & Professional’ Category

Medical Case Manager

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 Location: South Brunswick, NJ

Healthcare Staffing - The Protocall Group

Medical Case Manager is to act as an onsite liaison for onsite leadership and organizational functions to include; workers compensation, risk management, leave administration, safety, security, and labor with regard to workers compensation claims, leave administration, and accommodation requests for Coca-Cola Refreshments in New Jersey and other areas as defined.

Position works with onsite leadership and researches and recommends resources and creates flexible, cost-effective options for catastrophically or chronically ill or injured individuals on a case by case basis to, in conjunction with key stakeholders and facilitates arrangements relating to Workers Compensation, Family and Medical Leave, and Accommodations, to ensure timely return to work when appropriate.

Provides medical case management to individuals through coordination with the patient, the physician, other health care providers, management, Risk Management, Insurance Administrators, Safety, Security, Return to Work, Legal, Labor Relations and Accommodations teams.

  • Coordinates Independent Medical Evaluations. Provides assessment, planning, implementation, and evaluation of patient’s progress. Conducts visits and assesses healthcare facilities for appropriateness.
  • Responsible for assessing and analyzing an injured employee to evaluate the medical and vocational needs required to facilitate the patient’s appropriate and timely return to work.
  • Monitors patient progress toward desired outcomes through assessment and evaluation.
  • May arrange referrals, consultations and therapeutic services for patients. Confers with specialists concerning course of care and treatment.
  • Develops and administers educational and prevention programs.
  • Testifies as required to substantiate any relevant case work or reports.
  • Performs other duties as assigned.


Minimum Qualifications:

  • Graduate of accredited school of nursing, occupational health, physical therapy, legal, risk or related field required.
  • Current RN, Risk, Workers Compensation, or PT licensure in NJ or Pennsylvania preferred.
  • 5+ years of Workers Compensation, Occupational Health, or Insurance experience is required.
  • 3+ years of clinical experience is preferred.
  • Certified Case Manager Credential is preferred. Occupational Health Nursing experiencedesirable.
  • Health promotion and health assessment expertise in the corporate environment is desired.
  • Clinical assessment skills, health care knowledge, a keen understanding of the emotional andsocial health aspects of disability, success consulting with medical and behavioral healthproviders and strong negotiating, facilitation and conflict resolution skills required
  • Current knowledge of Workers’ Compensation, Absence Management, ADA, Family and MedicalLeave Act and OSHA guidelines required with the appropriate designation/certification preferred.
  • Ability to read, analyze, interpret and produce medical records and reports.
  • Strong knowledge of NJ Workers Compensation law and regulations.
  • Strong case management skills.
  • Demonstrated communication, organizational, and interpersonal skills.

If you meet the above requirements we want to hear from you! Interested candidates please email a current resume to svitagliano@protocallgroup.com.

Kids Are Back to School…Now What Do I Do with Myself?

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Stay-At-Home-MomTips for Stay-At-Home Moms Re-entering the Workforce

Your kids are in school all day and you are thinking the time is right to re-enter the workforce. You hesitate because you don’t have any current “job experience” to add to your resume.  Will anyone hire me?  Yes, and here is why!

Take some time to think about all you have accomplished in terms of managing a household and guiding your children through school and activities, as well as your volunteer work. These aspects of your life have given you experience and skills that employers do in fact value.

For example, you were the PTO President for your children’s school.  To an employer, this means you have led a team, managed multiple projects, exhibited fundraising and budget management skills. The trick is in how you highlight these skills.

Set up your resume so that it leads with a “career summary”. Start by selling the skills you can offer.  Showcase the skills you have gained as a stay-at-home mom that will attract employers.

Here are tips to help you get creative with filling that “experience” gap on your resume.

  • Having input in selecting insurance plans or college funds can be valuable finance & accounting skills.
  • Shopping for bargains, clipping coupons and making sure all purchasing was done timely and efficiently can equate to skills befitting a purchasing agent.
  • You are a self-starter and show initiative if you volunteered to coach a team or coordinated events for your school, church or parent group.
  • You pay attention to detail because you make sure everyone has all that they need for their activities and arrive on time.
  • Don’t forget about your time management skills and ability to multi-task!  How many days did you do laundry, run 3 kids to activities, cook dinner, clean up the playroom, walk the dog, and schedule appointments…all while organizing a fundraising event for the school and all in ONE day?

The bottom line is you have value and worth even though you have not received a paycheck for the work you have been doing all these years.  You just have to know how to sell yourself!

For more tips, read  7 Tips for Mothers Reentering the Workforce

Residency Coordinator

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  • Title: Residency Coordinator
  • Type: Part-Time and Temporary
  • Location: Philadelphia
  • Post Date: 08/22/2014

Healthcare Staffing - The Protocall GroupWork in a satisfying and rewarding field as a Residency Coordinator for Academic Affairs!  Positions are available for a Residency Coordinator opportunity in the North Philadelphia area. Our Residency Coordinator’s are able to see the difference they make in their residents lives on a day to day basis!Contact us today to experience our staff’s endless commitment to enhancing your career and let us help you get the work YOU WANT!

Job Description:
The Residency Coordinator is responsible for providing support to all undergraduate, post graduates, and continuing medical education programs within a residency program. The Coordinator will provide guidance and direction to residents. In addition, a qualified candidate will assist Program Directors to plan and develop policies and procedures that comply with external review agencies.

This is a 12-week assignment working 3 days per week (Monday, Tuesday, and Thursday) 8:00am-5:00pm starting as soon as possible.


Desired Candidates MUST:

  • Treat residents, team members and the public with courtesy, respect and present a positive public image
  • Work as a team member
  • Have self-direction with the ability to work with little direct supervision
  • Bachelor’s Degree preferred
  • 4 years of healthcare administration experience; with a minimum of 2 years in graduate medical education

If you meet the above requirements we want to hear from you! Interested candidates please email a current resume to Michele@protocallgroup.com

The Protocall Group is an Equal Opportunity Employer.

ATTENTION – Protocall Group Experiencing Power Outage

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Due to a power outage at The Protocall Group corporate office, phones, emails, and computers at some of the company’s branch offices have been affected.  Some of our office phones are not functioning at various offices.

However, if you are trying to reach us please call our Woodbury, NJ office at 856.848.2196. In Pennsylvania, please call 215.592.7400.

Job seekers may not be able to apply online until the situation is remedied.

We apologize for any convenience and will post back here when all systems are functional again. We hope the situation will be resolved sometime today.

Financial Analyst

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  • Title: Financial Analyst
  • Type: Full-Time
  • Location: Center City, Philadelphia, PA
  • Salary Range: Commensurate with Experience
  • Post Date: 11/21/2013

Career PathWork in a satisfying and rewarding field as a Financial Analyst in the center city Philadelphia area! Contact us today to experience our staff’s endless commitment to enhancing your career and help you get the work YOU WANT!


Job Description:
In this position the Financial Analyst will maintain, standardize, and improve company financials through conducting and compiling moderate to complex financial projects. The Financial Analyst will prepare, consolidate, analyze and submit various financial reports on a continual basis. The Financial analyst will serve as a functional administrator of the “inSight” application while working as a liaison with IT to report system issues. The Financial Analyst will also prepare data for operating review, business and strategic plan presentations. Additionally, the Financial Analyst may be required to work on special assignments from the CFO.

Job Requirements:

  • At least 1 year of contract service experience
  • Strong written and verbal communication
  • Strong process management skills
  • Strong presentation skills
  • Strong computer skills
  • Advanced skills using Microsoft Excel
  • Self-direction with the ability to work with little direct supervision
  • Ability to effectively manage multiple objectives while maximizing results
  • Ability to take responsibility to ensure quality and timeliness of deliverables and meet expectations.

If you meet the above requirements we want to hear from you! Interested candidates please email a current resume to Laura@protocallgroup.com

The Protocall Group is an Equal Opportunity Employer.

Proposal Writer

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  • Title: Proposal Writer
  • Type: Full-Time
  • Location: Center City, PA
  • Salary Range: $28 - $33
  • Post Date: 11/21/2013

Career Path

Work in a satisfying and rewarding field as a Proposal Writer! This position is a temporary opportunity lasting 3 months in the Center City Philadelphia area. Contact us today to experience our staff’s endless commitment to enhancing your career and help you get the work YOU WANT!

Job Description: The proposal writer is expected to create presentations, proposal documents, marketing materials and operations communications. The proposal writer will support the proposal and presentation process at all the various stages: theme development, design, layout, formatting, and editing. The proposal writer is expected to stay current with internal programs, initiatives and industry objectives and trends. Responsibilities include: managing the strategic and tactical elements of the writing process, maintaining brand integrity, messaging, and voice in communications while managing multiple customer writing opportunities.

Essential Functions

  • Works with the sales teams to compose responses to prospective clients.
  • Ensures high quality of all documents and materials, including corporate identity compliance, brand and design compliance, photography, and content accuracy.
  • Takes leadership role in creating and maintaining timelines, updating team(s) on progress of project, and performing all work within specified response and turnaround times.
  • Gains clarification, approval, and feedback from team on proposals and other materials.
  • Assists in the coordination and organization of shared electronic files. Ensures integrity of electronic files.
  • Gains detailed understanding of clients—identification of buying influences and strategic goals—from sales and/or operations leadership, and combines that knowledge with current business strategy into sophisticated, comprehensive, and persuasive proposal responses.
  • Works with other marketing functions on brochures, internal communications, events, and communications collateral and additional writing projects.
  • Develops strategic and technical text in concert with Subject Matter Experts (SME) across a wide range of specialized areas.
  • Gains knowledge of leading industry groups.
  • Maintains and updates multiple proposal templates and content libraries.
  • Routinely assesses content to validate its consistency with current business plans.  Provides suggestions for improvements as needed.
  • Performs general administrative duties such as filing, copying, faxing and maintaining archives of documents.
  • May be required to work non-traditional work hours to accommodate workload and delivery of deadline-driven projects.
  • Performs other related duties as assigned.

Job Requirements:

  • Reliable transportation to travel into Center City Philadelphia
  • College degree required, advanced degree preferred
  • Additional experience/coursework in advertising or marketing a plus.
  • Minimum of five years of proposal writing or related field experience
  • Experience composing RFIs, RFPs, and RFQs required.
  • Strong preference given to experience with proposal responses/success with multimillion-dollar bid processes.
  • Excellent business writing skills, grammatical skill, acute attention to detail, and strong communication and organizational skills are required.
  • Ability to work in a fast-paced, time-sensitive environment with multiple simultaneous deadlines.
  • Ability to influence others without formal authority, as a subordinate, peer, and/or supervisory role on project.
  • Ability to articulate solutions for a wide variety of clients.
  • Ability to work both independently and on team.
  • Strong computer skills are a must.
  • Advanced to expert proficiency in Word required; proficiency in InDesign, Excel, and PowerPoint preferred.

If you meet the above requirements we want to hear from you! Interested candidates please email a current resume to laura@protocallgroup.com

Pay rate: $28-$33/hour depending on experience.

The Protocall Group is an Equal Opportunity Employer.

Looking for a Job? Come to the Camden County Fall Job Fair.

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If you or someone you know is looking for a job, then stop by The Protocall Group booth and speak to representatives about office, admin, industrial, warehouse and healthcare positions that are available. The job fair will be held on Tuesday, October 22, 2013 at the Collingswood Ballroom, 315 White Horse Pike, Collingswood, NJ 08108.

Protocall Industrial is currently seeking:

  • Forklift Operators and Handlers in Burlington County, NJ at $9 to $9.40 per hour
  • Forklift Operators in Bucks County, PA at $15 per hour
  • Distribution Center Associates in Burlington County, NJ at $9.50 per hour
  • Machine Operators and General Laborers in Burlington County, NJ from $8 to $11 per hour
  • Forklift Operators in Burlington County, NJ at $13 per hour

Protocall Office & Professional is currently seeking the following skilled positions with pay ranges between $12 to $20 per hour:

  • Medical Billers
  • Executive Assistants
  • Payroll Clerks
  • Accounting Clerks
  • Customer Service and Call Center Reps

You can also apply online at www.protocallgroup.com for office, professional, IT, technology, finance, accounting, industrial, manufacturing and warehouse positions. If you are interested in a position in the healthcare field, you can apply online at www.protocallgroup.com and click the healthcare tab under job seekers.

The job fair is sponsored by The Camden County Board of Freeholders in cooperation with the Camden County One Stop Career Center. This is a great opportunity to interact and network with area employers.

Protocall Staffing Launches – New Name, New Branding and New Website

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Cherry Hill, NJ – Protocall Staffing is proud to announce its rebrand from Protocall Staffing to The Protocall Group with the launch of its new website.

Protocall Staffing, a well-known staffing services provider to the Delaware Valley since 1965, has launched its new website at www.protocallgroup.com.

The Protocall Group launched the new website to reach out to more companies looking for staffing and hiring solutions and to job seekers looking for employment.  The Protocall Group is comprised of 6 specialty companies which provide temporary staffing and direct hire, temp-to-hire and contract services and solutions in the entities of Office & Professional, Finance & Accounting, Technology/IT, Industrial, Healthcare and Homecare.

The desire to create a phenomenal online presence for The Protocall Group, led us to award the website development contract to Blackbird e-Solutions, LLC.

The new website has been designed to provide the ultimate user-friendly experience with improved navigation and quick and easy access to essential information to job seekers, employers, as well as employees of the company.  The new website also allows customers to access information with the option to share information across all major social networking sites.  “The social media properties will not simply be profiles and pages on various platforms, but extensions of their website where they can engage job seekers as well as employers and clients,” states Bryan Coe, owner of Blackbird e-Solutions, LLC.

The website boasts a modern, colorful design and is divided into three sections: Job Seekers, Employers and Employees. Each area then takes the user into a customized section and provides detailed information on the corporation as well as its 6 entities. The website’s user-friendly nature provides users with more efficient access to the organization’s resources.

“We are excited to launch this new site,” says Kim Dobrzynski, Director of Marketing for The Protocall Group. “Our company has a lot to offer to job seekers and employers. This new site will enable them to find job opportunities and learn why taking advantage of our services will be a great decision for them.”

New protocallgroup.com website

The new website of The Protocall Group went live on June 15, 2013.  The company welcomes feedback on its new site. Contact us today so we can show you the difference that working with The Protocall Group will do for you!

For more information about The Protocall Group or any of its specialty companies, they can be reached at 856.667.7500 or www.protocallgroup.com.

Why Should You Work for a Temp Agency?

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Women in an Interview

Why should you work for Protocall Staffing, or any other temp agency? You may ask yourself, “Why would you settle for a temp job when I am really looking for a long term position?“

The answer is simple. We do the legwork!

Here are some reasons temp agencies can be great employment opportunities:

  • Save time and money searching for jobs
    • Fill out one application with us and in essence you apply to multiple companies at once
  • Staffing companies can help you get a foot in the door at a company
    • Working well in a temp position can often lead to full time employment
    • On the plus side, if a full-time position opens the company already knows you
  • Try before you commit
    • Try out the position and see if the job and the company where you are placed are a good fit for you
    • This works both for temporary employee as well as the company
  • In uncertain times many companies are afraid to higher full-time employees but will hire temporary workers

Join us today at the Burlington County Job Fair, 2012

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We will be at the Burlington County Job Fair today from 10am to 1pm. Stop by and see what jobs we have to offer.

We’ll have recruiters there for the following positions:

  • Industrial
  • Warehouse
  • Fork Lift
  • Maintenance
  • Mechanic and Labor
  • Administrative Assistant
  • Customer Service Reps
  • Medical Receptionist
  • Patient Service Reps
  • Accounting Clerks
Burlington Center Mall 2501 Route 541 Burlington, NJ 08016 (map)