The Protocall Group is Growing by Leaps & Bounds

The Protocall Group is excited to announce several new additions to our team, as well as to announce key employees transitioning into new positions.

Lisa Warech, PHR, SHRM-CP has been promoted to Vice-President of Human Resources. Lisa just recently celebrated her 30th Anniversary with The Protocall Group!  We congratulate Lisa on this well-earned promotion.  Lisa’s professionalism and creative approaches to the strategic direction of the company, make her one of the top professionals in the HR field. She is an active member of both Tri-State HRMA and SHRM. Lisa has also been nominated for the Delaware Valley HR Person of the Year Award and will be recognized at the 16th Annual Delaware Valley HR Person of the Year Awards dinner and celebration on May 19, 2016.

The Protocall Group welcomes Jessica Hagberg, Human Resources Coordinator, and Julia Becker, Employment Verification Specialist to our Corporate Office.  Jessica started at Protocall as a HR Assistant in our NJ Healthcare Branch office while attending Rowan University, where she is completing her bachelor’s degree in human resource management.  Jessica’s primary responsibilities will be ACA benefit enrollments for all temporary employees, and internal recruiting. Jessica is the President of the student chapter of SHRM at Rowan University. Julia has her Bachelor of Science in Accounting from Western Governor’s University and is working towards her MBA at Southern New Hampshire University.  Julia’s responsibilities will be handling all wage garnishments, unemployment and payroll.

The Protocall Group’s Healthcare Division promoted Laura Moore from a Credentialing Supervisor for NJ Healthcare to Human Resources Compliance Manager for both the NJ and PA Healthcare Divisions. Laura has her Bachelor of Science in Human Resource Management as well as in Business Management from Rowan University, Rohrer College of Business.  Laura oversees healthcare compliance for the two branches.  She built a new compliance department to streamline and keep the on-boarding process uniform across the healthcare division.  Another main responsibility is to ensure that Labor Law and Equal Opportunity Laws are upheld throughout the entire recruitment, interviewing, and on-boarding process.  Laura also maintains the database of current employees to ensure all documents and licensure are up-to-date and that all files stay fully compliant to Joint Commission Standards. Laura is a member of the Society of Human Resource Management.

Our Healthcare Division also welcomes Rebecca Hart, registered medical assistant to the NJ Healthcare Division.  Rebecca comes to us from Kennedy Hospital, where she was a patient care tech.  Rebecca has her Associates Degree in Health Sciences.  Her main responsibilities will be to assist with client compliance, draw blood and field phone calls. Rebecca is a member of the Association of Registered Medical Assistants.

The Protocall Group’s Industrial Division promoted Courtney Donahue to Regional Director of Industrial Services where she oversees the sales and operations of the Industrial Division in the Burlington and Philadelphia regions.  Congratulations to Courtney on her new role!

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