The Protocall Group Blog

When Does An Employee’s I-9 Form Need Updated?

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July 2017 When Does An Employee’s I-9 Form Need Updated?  By Strategic Human Resources, Inc. Question: I have an employee who was recently married and changed her name.  Does she need to complete a new I-9 form with her new name? Answer: When an employee changes their name (legally) employers are not required to complete…

Considerations for Leadership Transitions

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July 2017 Considerations for Leadership Transitions  By Sharlyn Lauby   A key theme during this year’s Great Place to Work Conference was developing talent. Are organizations asking their managers the question, “What are you doing to develop talent? And specifically, your replacement?”. I’ve always felt the primary role of a manager is to hire and…

10 Basic Skills that Every Manager Should Have

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June 2017 10 Basic Skills that Every Manager Should Have By Sharlyn Lauby   There are many skills that managers can learn on the job. For example, they can learn how to approve time cards, the key elements in an employment law, or the steps in conducting a good interview. But there are some basic…

Rethink How We Reskill Workers for the Future

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June 2017 Rethink How We Reskill Workers for the Future By John Bourdreau Recent data suggests that about 7.4 million workers were displaced between January 2013 and December 2015. That’s down from 9.5 million between 2011-2013, reflecting improving economic conditions. Freelance platforms, such as Uber, Lyft and TaskRabbit, can be thanked in part for the…

Requiring a Formal Education for a Job

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  June 2017 Requiring a Formal Education for a Job By Strategic Human Resources, Inc. Question: Have you considered not having a formal education requirement for your current job openings? Answer: Throughout the past couple of years, many companies have been moving away from having a formal education requirement to get a job with their…

The Protocall Group Announces New Office in Newtown Square, PA

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 The Protocall Group Announces New Office in Newtown Square, PA May 2017   Newtown Square, PA – The Protocall Group, a regional recruitment and staffing company, is growing by leaps and bounds. The company is excited to announce the opening of a new full-service office to better serve our customers and employees in the Delaware…

Ramifications to Consider as a Result of a Reduction in Force

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  May 2017 Ramifications to Consider as a Result of a Reduction in Force By Strategic Human Resources, Inc. Question: As a result of a Reduction in Force (RIF), we have had to reassign certain tasks to other remaining employees.  What are some ramifications I need to be aware of as a result of doing…

Attracting, Hiring and Retaining Talent for the Long Term

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May 2017 Attracting, Hiring and Retaining Talent for the Long Term By William Clarke Every time an experienced employee walks out the door they take a boatload of experience with them. That experience is valuable and losing it hurts. Whether a manager or individual contributor, the longer good employees stay, the better it is for…

Why Rotating Employees Through Your Company Is a Win-Win

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May 2017 Why Rotating Employees Through Your Company Is a Win-Win By Charles Coy   The days of employees spending decades at a company — and receiving a gold watch in gratitude — are long gone. Workers today are constantly on the move, a fact of life that will only accelerate as job growth picks…

Harassment Investigations Q&A

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April 2017 Harassment Investigations By HRisEasy.com Question: Do we need to investigate rumors of harassment even if no one has made a complaint? Answer: Yes, I recommend you investigate. A company always has some inherent liability in relation to discriminatory or harassing comments or behavior. The level of liability usually correlates to the nature, severity,…